Your privacy is important to Conquer Social Anxiety Ltd. This Privacy Policy explains how we collect, use, and share your personal information when you use our website and our products and services. It also explains your rights and choices regarding your personal information.

1. Who We Are

Conquer Social Anxiety is a company registered in the UK, operating from Germany and Portugal, and provides counseling services and related products. We are the data controller for the personal information we collect from you.

2. Children’s Privacy

Our website and products and services are not intended for use by children under the age of 18. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have collected personal information from a child under the age of 18, we will delete it immediately.

3. The Personal Information We Collect and Use

3a. Information Collected by Us

At Conquer Social Anxiety, we take your privacy seriously and are committed to protecting your personal information. We collect and use certain personal information that you provide to us when you sign up for newsletters and marketing emails, receive free gifts, order our services or products, fill out any type of form, or otherwise contact us via online form or email.

The information we collect may include your name, email address, mailing address, phone number, message to us, and/or billing information. However, please note that you are not required to provide any personally identifiable information to merely access or visit our website.

It is important to note that www.conquersocialanxiety.com does not respond to Do Not Track signals from your browser.

We may also collect domain information and “cookies” (small files saved on your hard drive by your web browser) to analyze website performance, track user patterns, save information from your previous visits, and customize your experience. We will ask for your consent to allow us to use cookies. We or our third-party vendors may collect non-personal information through the use of these technologies, such as the browser you use, the type of computer you use, technical information about your means of connection to our website, and other similar information.

Our systems may also automatically gather information about the areas you visit, search terms you use on our website, and the links you may select from within our website to other areas of the Internet.

For users located in the European Economic Area (EEA), we are regulated under the General Data Protection Regulation (GDPR) which applies across the European Union (including in the United Kingdom), and we are responsible as a controller of that personal information for the purposes of those laws.

3b. How we use your Personal Information

At Conquer Social Anxiety, we collect your personal information in order to provide you with a better user experience and to fulfill your requests for our products and services. We use your personal information to:

• Send you newsletters and marketing emails about our products and services
• Deliver free gifts to you
• Fulfill orders and complete customer transactions
• Deliver services and products to you
• Answer any correspondence you may send us
• Oversee contests and promotions that you may choose to participate in
• Improve our website performance and customer service

We take your privacy seriously and only use your personal information in the ways described above. We do not share your personal information with any third parties except for the necessary service providers that help us fulfill your requests, such as our email marketing provider, payment processors, and website hosting providers.

If you have any questions or concerns about how we use your personal information, please do not hesitate to contact us.

3c. Who We Share Your Personal Information With

Conquer Social Anxiety respects your privacy and will never sell, trade or transfer your personally identifiable information to third parties (beyond what is necessary for fulfilling customer or client transactions or for the basic functionality of an online service) without your consent.

We do, however, share your information with our third-party service providers:

Sendinblue, our email newsletter and marketing email provider, Stripe and Paypal, our payment processors, Other third-party service providers we use include: Microsoft, WordPress, A2 Hosting. This data sharing enables us to:

Send newsletters and marketing e-mails, deliver free gifts, fulfill orders, complete customer transactions, deliver services and products, answer correspondence, oversee contests and promotions, and improve website performance and customer service.

Those third-party recipients may be based outside the European Economic Area—for further information including on how we safeguard your personal data when this occurs, see Transfer of your information out of the EEA.

Conquer Social Anxiety may release personal information to enforce its Website Terms and Conditions of Use, other Terms and Conditions, manage its business, protect users or the general public, or to otherwise comply with legal obligations.

If you give Conquer Social Anxiety your permission, it may also use personal identification information for internal or external marketing and promotional purposes.

On occasion, Conquer Social Anxiety may collect personal identification information from you in connection with optional contests, special offers or promotions. Conquer Social Anxiety will share such information with necessary third parties for the purpose of carrying out the contest, special offer or promotion. We will ask for your consent to such disclosure and use of such information, prior to your participation in the contest, special offer or promotion.

We will not share your personal information with any other third party.

3d. Whether Information Has to Be Provided by You and Why

We do not require you to provide any personal data in order to merely access or visit this website. The provision of other personal data, such as your name, your e-mail address, your mailing address, your phone number, your message to us, and/or your billing information is requested only when required to enable us to send newsletters and marketing e-mails, deliver free gifts, fulfill orders, complete customer transactions, deliver services and products, answer correspondence, and oversee contests and promotions.

3e. How Long Your Personal Information Will Be Kept

We will hold your personal information only as long as we need it for business, contractual, legal, accounting, and/or tax reasons.

3f. Reasons We Can Collect and Use Your Personal Information

Conquer Social Anxiety collects and uses your personal information to further the following lawful bases:

• Consent, our lawful basis for collecting and using your personal information when sending newsletters and marketing e-mails, delivering free gifts, overseeing contests and promotions, and answering correspondence.
• Performance of a contract, our lawful basis for collecting and using your information when fulfilling orders, completing customer transactions, and delivering services and products.

4. Use and Transfer of Your Information Out of the EEA

This website is operated from Germany and Portugal and our web hosting services are located in the US. Third parties with whom we might share your personal information as explained above may also be located outside of the European Economic Area (EEA).

If you are located in the EEA or elsewhere outside of Germany, Portugal or the US, please be aware that any information you provide will be transferred to these locations. By using this website, participating in any of its services and/or providing your information, you consent to this transfer.

These countries may not have the same data protection laws as the United Kingdom and EEA. However, any transfer of your personal information will be subject to relevant safeguards of the General Data Protection Regulation that are designed to help safeguard your privacy rights and give you remedies in the unlikely event of a misuse of your personal information.

If you would like further information, please see “How to contact us” below. We will not otherwise transfer your personal data outside of the EEA or to any organization (or subordinate bodies) governed by public international law or which is set up under any agreement between two or more countries.

5. Your Rights

If you wish to unsubscribe from receiving emails from Conquer Social Anxiety, you may do so at any time. Every email from Conquer Social Anxiety contains instructions for unsubscribing from these email communications. You may also unsubscribe at any time by sending an email to contact@conquersocialanxiety.com.

If you are covered by the General Data Protection Regulation, you have several important rights free of charge. These include the following:

• The right to be informed about how we use your personal information and to access the personal information that we hold about you.
• The right to have any inaccuracies in your personal information corrected.
• The right to have your personal information erased in certain circumstances.
• The right to receive a copy of the personal information you have provided to us in a structured, commonly used and machine-readable format and to transmit that information to another data controller.
• The right to object to the processing of your personal information for direct marketing purposes or in situations where we are relying on a legitimate interest as the legal basis for processing your personal information.
• The right to restrict our processing of your personal information in certain circumstances.
• The right to complain to a supervisory authority if you believe that our processing of your personal information breaches data protection laws.

For more information on each of these rights, including the circumstances in which they apply, please refer to the Guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights under the General Data Protection Regulation, which is available at: https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

If you would like to exercise any of these rights, please:

• Email, call, or write to us,
• Provide us with sufficient information to identify you (such as your name and email address),
• Provide us with proof of your identity and address (such as a copy of your driver’s license or passport and a recent utility or credit card bill), and
• Provide us with the information to which your request relates, including order number if applicable.

6. Keeping Your Personal Information Secure

We take the security of your personal information seriously and have appropriate measures in place to prevent its accidental loss, unauthorized access, or misuse. We limit access to your personal information to those who have a genuine business need to access it. Those who process your information do so only in an authorized manner and are bound by a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breaches. In the event of a suspected data security breach, we will notify you and any applicable authorities, where we are legally required to do so.

Please note that any comments or information that you post on the Conquer Social Anxiety website or on social media pages become public, and third parties may use your information. Conquer Social Anxiety is not responsible for any unauthorized uses by third parties in such context. You disclose such information at your own risk.

7. Links to Other Sites

This website may contain advertising or other content that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, or other third parties. Any products or services accessed through a third-party link are subject to separate privacy policies. Conquer Social Anxiety is not responsible for or liable for any content on or actions taken by such third-party websites.

8. How to Complain

We strive to resolve any questions or concerns you may have about our use of your information. If you are covered by the General Data Protection Regulation, you may lodge a complaint with a supervisory authority, particularly in the European Union (or European Economic Area) state where you work, normally live, or where any alleged infringement of data protection laws occurred.

9. Changes to This Privacy Notice

This privacy policy is effective as of March 06, 2023. We reserve the right to change, modify, or update this Privacy Policy at any time and will notify you of any such changes by email.

10. How to Contact Us

If you have any questions or concerns about this Privacy Policy, the information we hold about you, or wish to change your personal information in our records, please contact:

Martin Stork, President of Conquer Social Anxiety Ltd,
at contact@conquersocialanxiety.com
or 20-22 Wenlock Rd, London N1 7GU, UK

11. Do You Need Extra Help?

If you require this notice in another format, such as audio, large print, or braille, please contact us using the information provided above under “How to Contact Us.”

12. Third Party Technology: Ezoic

We use Ezoic to help optimize our website’s performance and user experience. Ezoic may collect certain information about your visits to our website and use that information to provide personalized content and ads. For more information about Ezoic’s data collection and use practices, please review their privacy policy below.

Click here to view Ezoic’s data collection and usage.

To comply with the California Consumer Privacy Act (CCPA), we have included a link to Ezoic’s Annual Request Summary page, which allows California residents to request information about their personal data collected by Ezoic in the previous year.

Click here to view Ezoic’s Annual Request Summary Page.

This Privacy Policy was last updated on March 06, 2023.