Refund Policy
Refund Policy for Conquer Social Anxiety
Thank you for shopping at Conquer Social Anxiety. We want you to be happy with your purchase of our products and services. If you are not entirely satisfied with your purchase, we’re here to help.
Products and Services
We offer products and services that include eBooks, online courses, and pre-recorded counseling sessions. Our digital products are delivered electronically, and our services are provided virtually. Please note that we do not sell physical items.
Product Disclaimer
Our products and services are designed to provide education and support related to social anxiety, but we cannot guarantee any specific results or outcomes. Please note that our products and services are not intended to diagnose, treat, cure, or prevent any disease or condition. If you have a medical or health concern, please consult a licensed healthcare professional before using our products or services. Before purchasing, we encourage you to review our Medical and Health Disclaimer, which outlines the limitations of our products and services.
Order Cancellation Rights
You are entitled to cancel your order within 14 days without giving any reason for doing so. The deadline for canceling an order is 14 days from the date on which you received the product or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
Refund Eligibility
To be eligible for a refund, the product or service must have been purchased within the last 14 days. Please note that the following products and services are not eligible for refunds:
- Services that have already been delivered, such as pre-recorded counseling sessions.
- Products that have been personalized or customized to your individual needs.
- Products that have been purchased on sale.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Refund Policy for eBooks and Online Courses
We understand that you may have concerns about purchasing digital products or services, so we offer a refund policy for our eBooks and online courses.
If you are not completely satisfied with your eBook or online course, you may request a refund within 14 days of your purchase. Please note that if you have already downloaded or accessed the material, we will not be able to issue a refund.
Refund Request
To request a refund, please contact us at contact@conquersocialanxiety.com with your order number and a clear statement of your request.
Refund Approval
Once your refund request is received and processed, we will notify you of the approval or rejection of your refund within 14 days.
Refund Issuance
If your refund is approved, we will initiate a refund to your original method of payment within 14 days. Please note that access to any digital products or services will be revoked upon the issuance of a refund.
Bank Account Refund Time
The time it takes for the refunded amount to show up in your bank account may vary depending on your bank or payment processor.
Contact Us
If you have any questions about our refund policy or need assistance with a refund request, please contact us at contact@conquersocialanxiety.com.
This refund policy was last updated on March 06, 2023.
